On One Reason Why Your Sales Team Retention is So Low- Plus...How About Your GM?
When will we create an environment that legitimizes Sales as a career skill with requirements and expectations? The reason we have greater stability, employee retention and profitability in Service is partially due to the fact that it is a recognized skill with the expectation of ongoing education, certification and positive outcomes.
Interesting also to layer this on: How many of our GMs have the skills and certifications required to excel at their jobs today? You have hundreds of people counting on them, but do not measure their effectiveness (other than by old metrics) nor do you require education to keep them current.
How long has your GM, who came up through the Sales vertical, been in their role as GM? If it's more than a year, they already need further, provable education.
Retention and performance suffer without clear guidelines, expectations and continuous improvement. For all roles.
If you're not growing...
#AutomotiveStrategies #PerformanceConsulting #LeadershipMatters #EmployeeRetention #Workplace #Sales #AutomotiveRetail
